Return Policy
2.Item that has been worn, used, or altered will not be accepted for return or exchange.
3.Returns without the original packaging and documentation will be rejected.
4.the item is not damaged or missing parts is not caused by seller will be rejected to return.
Return & Exchange Process
Please email our customer service at admin@casescar.com to request the return/exchange. Kindly include photos or videos to show the product you received.
Upon receipt of your request, our customer service will email you the instructions and return/exchange address. Please follow the instructions to process the return/exchange.
You will receive a refund within 1 week or have an exchange order processed after we receive your package. We'll email you once processing your refund or exchange.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.